Your Privacy, Protected

Prime Asset Integrity Solutions (Pvt.) Ltd. (“we,” “our,” or “the Company”) provides Asset Integrity Management, Risk-Based Inspection (RBI), NDT Inspection, Reliability Engineering, and related engineering consultancy services to Oil & Gas, Power, Petrochemical, and Industrial clients across Pakistan and the region.

We respect the privacy of everyone who visits our website, requests a consultation, or submits project details to our team. This policy explains what information we collect, why we collect it, and how it is handled and protected.

When you interact with our website — for example through the “Request a Consultation” or project inquiry form — we may collect:

• Contact details: full name, company name, email address, and phone number
• Project information: service required (e.g. RBI, NDT Inspection, AIM) and project details you choose to share
• Technical data: browser type, device information, and general usage data collected automatically while browsing the website
• Communication records: messages exchanged with our team via email, WhatsApp, or the contact form

We do not knowingly collect sensitive personal data (such as financial account details) through our website forms.

The information you provide is used to:

• Respond to consultation requests and prepare technical or commercial proposals
• Understand your plant, asset type, and engineering requirements before site assessment
• Communicate about Asset Integrity, RBI, NDT, RCM, or predictive maintenance services you’ve inquired about
• Improve our website content, services, and customer support
• Meet legal, contractual, or regulatory obligations related to inspection and engineering services

We do not use your information for unrelated marketing without your consent.

We do not sell, rent, or trade your personal information. Information may only be shared with:

• Engineers and consultants within our team who are directly involved in your project
• Trusted subcontractors or partner inspection bodies, only where required to deliver a specific service (e.g. Third Party Inspection, LEEA)
• Legal or regulatory authorities, where disclosure is required by law

Any third party we work with is expected to handle your data with the same care and confidentiality described in this policy.

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve overall performance. You can disable cookies through your browser settings at any time — this may affect some site functionality, such as form auto-fill.

We apply reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data transmitted to us.

We retain project inquiry and communication records for as long as necessary to fulfill the purpose they were collected for, including ongoing engineering engagements, compliance documentation, and reasonable business record-keeping — after which the data is securely deleted or anonymized.

You have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information, where we are not legally required to retain it
• Withdraw consent for non-essential communication at any time

To exercise any of these rights, contact us using the details in the “Contact Us” section below.

Our website or WhatsApp communication may include links to third-party platforms (e.g. LinkedIn, Facebook, YouTube). We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.